Which capability is not a function of the service administrator role?

The service administrator role in the Profitability and Cost Management Cloud (PCMCS) encompasses several key capabilities aimed at managing and overseeing the service's operational aspects. One of the primary responsibilities includes managing service performance, which involves analyzing and optimizing the performance metrics of the PCMCS to ensure it operates efficiently. Provisioning applications is also a critical function, allowing service administrators to set up and configure various applications based on user needs. Additionally, monitoring user activity falls within the remit of the service administrator, enabling them to ensure compliance with policies and track usage patterns.

However, resetting service instances typically falls outside the direct responsibilities of a service administrator. This task is generally reserved for system-level administrators or technical support teams, as it often involves more intricate technical processes that require deeper system access and authority. In this context, identifying that resetting service instances is not a function of the service administrator role correctly highlights the specific limitations and boundaries of their responsibilities.